IT support and digital transformation tailored to Bio Pharma companies, globally.

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We will help your IT mature with our tried and tested processes

Getting technology right is important for any organization, but for such a competitive and growing industry, choosing the right digital transformation and IT Support partners could mean the difference between getting your product to market on-budget or having to raise additional funds to accommodate the inefficiencies you and your team were exposed to.

While any IT company may say that they can help you, something this important requires more than exceptional people, process and tools. It takes a proven track record, a global reach and experience not only in supporting the administrative workers, but with the Lab too.

That's why Net at Work and Westbourne IT have partnered to deliver a truly exceptional global IT solution, tailored specifically to Bio-Pharma companies with labs and offices around the world.

  • Follow the sun, friendly, experienced, 24/7 helpdesk
  • Global remote and onsite support
  • Helpdesk management
  • Technology management
  • Digital transformation experts
  • Agnostic, onsite, near lab and remote Lab IT support
  • Applications support for Empower, LIMS, ELN and other Lab systems
  • Specialists in Electronic Records systems (LabX, Waters, ThermoFisher)
  • Specialists in Lab IT processes
  • 99.9% average customer satisfaction score

The Value Our Managed IT Support Brings To You

Gone are the days of the unexpected expenses when dealing with your company’s technology. With our plans you will achieve these immediate day-to-day operational efficiencies:

Predictable, Fixed Monthly Fee

Peace of mind with 24/7/365 monitoring

Cost-effective access to enterprise-level support

Minimized downtime

Allows you to focus on running the business, not technology

Increased operational efficiency: no more break-fix as service
We are confident you will benefit from our Managed Services offerings that are designed to enhance and strengthen your technology strategy and extend your team’s capabilities. Our managed services strategy and support teams are here to complement your in-house IT team by providing you with access to subject matter experts and highly specialized monitoring, reporting, automation, and IT management platforms.

Net at Work Ranked #29 amongst the best Managed IT Services Providers!